Privacy Policy

At TownBoi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services. By accessing our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information when you provide it in the following situations:

  • When you create an account (such as name, email address, phone number, shipping and billing addresses).
  • When you place an order (such as payment details: PayPal or credit card information).
  • When you contact customer service or subscribe to our newsletter.
Non-Personal Information

We also automatically collect non-personal information, such as:

  • IP address, browser type, and operating system.
  • Pages visited, time spent, and other browsing behaviors.
  • Device type and location (if applicable).
Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and support marketing activities.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To complete orders, process payments, and provide order status updates.
  • Customer Support: To respond to inquiries and resolve issues.
  • Personalized Service: To customize your website experience based on your needs.
  • Marketing Activities: To send promotional emails, special offers, and product updates (with your consent).
  • Analytics: To analyze website performance and improve our services.

3. How We Protect Your Information

We take reasonable measures to protect your personal information, including:

  • Using SSL encryption technology to ensure secure data transmission.
  • Limiting access to personal information to authorized personnel only.
  • Regularly reviewing and updating security measures to prevent unauthorized access.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with third-party vendors (such as payment processors, logistics companies) who help us operate our business.
  • Legal Compliance: We may share information as required by applicable laws or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Your Choices

Manage Your Information
  • You can update or correct your personal information by logging into your account.
  • You can unsubscribe from marketing emails by using the “unsubscribe” link in any email we send.
Cookie Preferences

Most browsers allow you to manage cookie settings. You can disable cookies, but certain website features may not function properly.

6. Children’s Privacy

Our website is not intended for individuals who are below the legal smoking age. We do not knowingly collect personal information from minors.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” By continuing to use our website, you agree to the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]