When can I expect to receive my shipment?
All orders are shipped from our warehouse within 1–3 business days of the order being placed. Shipments will arrive 10–14 business days after the shipment date, depending on the availability of the carrier provider and location.
We apologize for any potential delays caused by Customs clearance, inspection, or transportation issues with the carrier service.
How can I track my order?
A tracking number will be provided in your Shipping Confirmation email. You can use this number to track your order at www.17track.net.
What are your shipping rates?
We have a fixed shipping rate of $9 USD to all destinations worldwide.
Which countries do you ship to?
We currently ship worldwide. However, if your country is not supported by our logistics, we will inform you promptly and make the necessary changes to your order.
For more information on our shipping destinations, please contact us at [email protected].
How can I change my shipping address?
Changing your address is only allowed on or before 11:00 PM (PDT, -7 GMT) on the same day your order is placed. You may contact us at [email protected] to request changes.
Can I deliver to another address, other than my card billing address?
Yes, this is possible.
How is my order shipped?
Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.